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Need help? Our support team is here to assist you.
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For legal matters, terms of service, or compliance questions.
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Frequently Asked Questions
When is the security deposit charged?
A refundable security deposit hold is placed on your card 24 hours before pick-up. It's released 72 hours after you return the equipment in good condition.
What happens during pick-up and return?
You'll take photos of the equipment at both pick-up and return to document its condition. This protects both you and the owner.
What's the cancellation policy?
Cancellation policies vary by listing. Check the specific cancellation policy on each listing's detail page before booking.